Eric ChenManaging Two Dental Offices Without Being at Both Every Day
How to run two dental locations without being physically present at each one daily — covering leadership structure, SOPs, and remote reporting.
Practice Management
Read article →Running a dental practice
Practical guides for owners of independent dental practices: billing and insurance, staffing, marketing, technology and margins, and what to know when you buy or grow.
Buying Guide180Due Diligence113Financing80Location Analysis7Market Trends12Practice Management99Selling Guide3Valuation63
Eric Chen
Eric ChenHow to Set Up an In-House Dental Membership Plan
A step-by-step guide for practice owners on building, pricing, and managing an in-house dental membership plan for uninsured patients.
Practice Management
Eric ChenHow to Reduce Dental Patient No-Shows Without a Fee
Dental no-shows average 15% and cost practices tens of thousands annually. Here's how to cut that rate without charging cancellation fees.
Practice Management
Eric ChenGrowing a Dental Practice When You Can't Find a Hygienist
The hygienist shortage is structural. Here's how to grow your dental practice anyway — through smarter scheduling, assisted hygiene, and retention-first comp.
Practice ManagementMarket Trends
Eric ChenDental Practice Rent Too High? What Percentage Is Normal
Facility costs should run 7–10% of collections. Here's how to calculate your rent percentage, diagnose the root cause, and fix it.
Practice Management
Eric ChenHow Long Does a New Dental Associate Take to Reach Full Production?
Most dental associates take 6–12 months to reach full production. Here's what drives the ramp-up timeline and how owners can shorten it.
Practice Management
Eric ChenDental Practice Payroll Percentage Too High: How to Fix It
Learn how to calculate your dental practice staffing percentage correctly, diagnose whether wages or collections are the real problem, and apply the right fix.
Practice Management
Eric ChenDental Practice Claim Denial Rate: How to Find and Fix It
How to calculate your dental practice's insurance claim denial rate, benchmark it against industry standards, and fix the root causes draining your collections.
Practice Management
Eric ChenDoes Your Dental Practice Need More Hygiene Days?
Four reports from your practice management software reveal whether you need more hygiene capacity — or just a better recall system.
Practice Management
Eric ChenDental Practice KPIs to Track Every Month
The 8 dental practice KPIs that matter most each month — with benchmarks, formulas, and a simple review process to turn data into decisions.
Practice Management
Eric ChenAdding a New Service Line to Increase Dental Practice Revenue
How to choose, launch, and measure a new dental service line — with real numbers on implants, clear aligners, and sleep medicine.
Practice Management
Eric ChenWhy New Dental Staff Take Too Long to Get Productive
Most dental practices expect new hires to be productive within weeks. Here's why that timeline fails — and how to fix your onboarding process.
Practice Management
Eric ChenGrowing Revenue After Buying a Dental Practice
How to grow revenue after buying a dental practice without triggering patient attrition — a sequenced approach for new owners.
Buying GuidePractice Management