Running a dental practice

Practical guides for owners of independent dental practices: billing and insurance, staffing, marketing, technology and margins, and what to know when you buy or grow.

Vendor Contracts After Buying a Practice: Transfer or Renegotiate
Eric ChenEric Chen
·· 13 min read

Vendor Contracts After Buying a Practice: Transfer or Renegotiate

Most vendor contracts don't auto-transfer when you buy a practice. Here's how to identify which need consent and where to renegotiate better terms.

Buying GuideDue DiligencePractice Management
Should I Give Staff Raises After Buying a Dental Practice?
Eric ChenEric Chen
·· 10 min read

Should I Give Staff Raises After Buying a Dental Practice?

Staff raises after buying a practice aren't automatic—timing, cash flow, and retention strategy determine when to adjust compensation without risk.

Buying GuidePractice Management
Clinical Readiness for Dental Practice Ownership: What You Need
Eric ChenEric Chen
·· 10 min read

Clinical Readiness for Dental Practice Ownership: What You Need

Clinical competency matters for ownership, but it's not the barrier most associates think. Here's how to evaluate whether you're ready to buy.

Buying GuidePractice Management
How Much Should I Spend on Marketing First Year Owning a Practice?
Eric ChenEric Chen
·· 11 min read

How Much Should I Spend on Marketing First Year Owning a Practice?

First-year practice owners face competing cash demands. Here's how to set a marketing budget that protects patient retention without straining debt service.

Practice ManagementBuying GuideFinancing
Dental Practice Seller Undermining You After Closing: What to Do
Eric ChenEric Chen
·· 12 min read

Dental Practice Seller Undermining You After Closing: What to Do

When the seller contacts patients or undermines your authority after closing, your response determines whether you protect the investment or lose control.

Buying GuidePractice ManagementDue Diligence
Why a Second Dental Practice Is Harder Than the First
Eric ChenEric Chen
·· 11 min read

Why a Second Dental Practice Is Harder Than the First

The leap from one practice to two isn't just growth—it's a different business model. Here's what buyers need to know before acquiring a second location.

Buying GuidePractice ManagementFinancing
When Patients Complain About the Previous Dentist After You Buy
Eric ChenEric Chen
·· 12 min read

When Patients Complain About the Previous Dentist After You Buy

Patient complaints about the seller's work put new owners in a difficult position. Here's how to respond professionally while protecting yourself legally.

Buying GuidePractice ManagementDue Diligence
Buying a Dental Practice Where One Hygienist Runs Everything
Eric ChenEric Chen
·· 14 min read

Buying a Dental Practice Where One Hygienist Runs Everything

When a longtime hygienist controls operations, patient relationships, and institutional knowledge, you're buying key person risk. Here's how to evaluate it.

Buying GuideDue DiligencePractice Management
Dental Practice Digital Assets: What Transfers When You Buy
Eric ChenEric Chen
·· 11 min read

Dental Practice Digital Assets: What Transfers When You Buy

Phone numbers, websites, and social media accounts aren't always included in a dental practice sale. Here's what buyers need to secure before closing.

Buying GuideDue DiligencePractice Management
How to Evaluate Dental Practice Staff Before Closing
Eric ChenEric Chen
·· 11 min read

How to Evaluate Dental Practice Staff Before Closing

Meeting employees before closing reveals team stability, culture, and retention risk. Here's what to ask, observe, and assess in the staff you're inheriting.

Buying GuideDue DiligencePractice Management
Transitioning from PPO to Fee-for-Service After Buying a Practice
Eric ChenEric Chen
·· 13 min read

Transitioning from PPO to Fee-for-Service After Buying a Practice

Dropping PPO contracts after buying a practice requires timing, patient communication, and financial planning. Here's how to transition without losing revenue.

Buying GuidePractice ManagementFinancing
Dental Practice Startup vs Acquisition: Which Path Fits You
Eric ChenEric Chen
·· 9 min read

Dental Practice Startup vs Acquisition: Which Path Fits You

Compare startup vs acquisition costs, timelines, and risk profiles. A decision framework for dentists choosing between building new or buying existing.

Buying GuideFinancingPractice Management