Eric ChenDental Block Scheduling: Is It Worth It and How to Implement
Block scheduling works when it's built around your production goal, not just procedure type. Here's how to design and protect a schedule that actually holds.
Practice Management
Running a dental practice
Practical guides for owners of independent dental practices: billing and insurance, staffing, marketing, technology and margins, and what to know when you buy or grow.
Buying Guide180Due Diligence113Financing80Location Analysis7Market Trends12Practice Management99Selling Guide3Valuation63
Eric Chen
Eric ChenHow to Present Patient Financing Without Feeling Pushy
A practical guide for dental practice owners on when and how to introduce financing options so patients feel informed — not pressured — and say yes more often.
Practice Management
Eric ChenDental Practice Collection Rate Too Low: How to Find the Leaks
Most dental practices measure the wrong collection rate. Here's how to calculate your net collection rate correctly and fix the four most common leaks.
Practice Management
Eric ChenDoes a Dental Morning Huddle Actually Improve Production?
A structured dental morning huddle can increase daily production by 12–30%. Here's the evidence, why most huddles fail, and a framework that works.
Practice Management
Eric ChenDental Practice Supply Costs Too High? How to Benchmark and Fix It
Supply costs should run 5–7% of collections. Here's how to calculate your number, find what's inflating it, and bring it back into range.
Practice Management
Eric ChenHow to Track Which Marketing Channel Brings New Dental Patients
Learn how to track which marketing channels actually produce new dental patients — from intake forms and call tracking to monthly PMS source reports.
Practice ManagementMarket Trends
Eric ChenHygiene Reappointment Rate: Benchmarks and How to Improve
The average dental practice reappoints only 60–65% of hygiene patients. Here's what a good rate looks like and how to close the gap.
Practice Management
Eric ChenDental Associate Pay: Percentage vs. Salary for Owners
How to choose between percentage and salary compensation for a dental associate — with the overhead math that shows which model protects your margins.
Practice Management
Eric ChenAdding a Dental Operatory: Cost, ROI, and When It's Worth It
How to decide whether adding an operatory is the right move for your practice — including real cost ranges, ROI math, and the signals that justify expansion.
Practice ManagementValuation
Eric ChenHow to Build a Referral Network as a New Dental Practice Owner
How new dental practice owners can build patient, professional, and community referral networks that generate consistent new patient growth.
Practice Management
Eric ChenHow to Increase Same-Day Treatment Starts in a Dental Practice
A practical framework for dental practice owners to increase same-day treatment starts through scheduling, case presentation, and financial systems.
Practice Management
Eric ChenDental Hygienist Pay: How to Structure Compensation
How to set dental hygienist pay that keeps your overhead in range, motivates performance, and holds up against DSO competition.
Practice Management