Practical guides for owners of independent dental practices: billing and insurance, staffing, marketing, technology and margins, and what to know when you buy or grow.
Eric ChenHow dental practice owners can reduce owner dependency through systems, associate hiring, and delegation, and why it matters for practice value and optionality.
Eric ChenThe average dental practice accepts only 34–46% of presented treatment. Here's how to diagnose what's driving low case acceptance and fix it.
Eric ChenMost owners track hygiene production but not true hygiene profit. Here's how to calculate it correctly and identify what's pulling margins down.
Eric ChenWhen dental practice overhead exceeds 65%, a category-by-category review reveals where to cut first without harming patient care or staff retention.
Eric ChenA practical framework for dental practice owners to increase EBITDA, reduce owner dependence, and strengthen goodwill before going to market.
Eric ChenA step-by-step framework for exiting PPO contracts strategically — ranking plans, calculating attrition risk, and communicating the change to patients.
Eric ChenCrowns in transit, unseated restorations, multi-stage implants — here's how to audit WIP during due diligence and protect yourself in the purchase agreement.
Eric ChenHow to assess a dental practice's tech stack before closing — PMS compatibility, equipment age, digital workflow gaps, and what to negotiate.
Eric ChenHow to assess equipment condition before closing, build a realistic upgrade budget, and finance new technology without straining your first-year cash flow.
Eric ChenFeeling like a fraud after buying a dental practice is nearly universal. Here's why it happens and how to move through it without letting it run your practice.
Eric ChenPending EOBs and open insurance claims at closing create real fraud risk and cash flow gaps. Here's how buyers should handle them before and after closing.
Eric ChenA dental practice with an in-house membership plan can be a stronger acquisition — or a hidden liability. Here's how buyers should evaluate one before closing.