Running a dental practice

Practical guides for owners of independent dental practices: billing and insurance, staffing, marketing, technology and margins, and what to know when you buy or grow.

Dental Block Scheduling: Is It Worth It and How to Implement
Eric ChenEric Chen
·· 9 min read

Dental Block Scheduling: Is It Worth It and How to Implement

Block scheduling works when it's built around your production goal, not just procedure type. Here's how to design and protect a schedule that actually holds.

Practice Management
How to Present Patient Financing Without Feeling Pushy
Eric ChenEric Chen
·· 11 min read

How to Present Patient Financing Without Feeling Pushy

A practical guide for dental practice owners on when and how to introduce financing options so patients feel informed — not pressured — and say yes more often.

Practice Management
Dental Practice Collection Rate Too Low: How to Find the Leaks
Eric ChenEric Chen
·· 11 min read

Dental Practice Collection Rate Too Low: How to Find the Leaks

Most dental practices measure the wrong collection rate. Here's how to calculate your net collection rate correctly and fix the four most common leaks.

Practice Management
Is Owning a Dental Practice Worth It Financially?
Eric ChenEric Chen
·· 9 min read

Is Owning a Dental Practice Worth It Financially?

A data-driven comparison of dental practice ownership vs. staying an associate — income, taxes, equity, and the real break-even timeline.

Buying GuideFinancingMarket Trends
Does a Dental Morning Huddle Actually Improve Production?
Eric ChenEric Chen
·· 8 min read

Does a Dental Morning Huddle Actually Improve Production?

A structured dental morning huddle can increase daily production by 12–30%. Here's the evidence, why most huddles fail, and a framework that works.

Practice Management
Buying a Dental Practice Where the Seller Drives Referrals
Eric ChenEric Chen
·· 9 min read

Buying a Dental Practice Where the Seller Drives Referrals

When a seller is the main source of new patient referrals, you're buying personal goodwill that may not transfer. Here's how to evaluate and structure the deal.

Buying GuideDue DiligenceValuation
Dental Practice Supply Costs Too High? How to Benchmark and Fix It
Eric ChenEric Chen
·· 8 min read

Dental Practice Supply Costs Too High? How to Benchmark and Fix It

Supply costs should run 5–7% of collections. Here's how to calculate your number, find what's inflating it, and bring it back into range.

Practice Management
How to Track Which Marketing Channel Brings New Dental Patients
Eric ChenEric Chen
·· 8 min read

How to Track Which Marketing Channel Brings New Dental Patients

Learn how to track which marketing channels actually produce new dental patients — from intake forms and call tracking to monthly PMS source reports.

Practice ManagementMarket Trends
Hygiene Reappointment Rate: Benchmarks and How to Improve
Eric ChenEric Chen
·· 8 min read

Hygiene Reappointment Rate: Benchmarks and How to Improve

The average dental practice reappoints only 60–65% of hygiene patients. Here's what a good rate looks like and how to close the gap.

Practice Management
Dental Associate Pay: Percentage vs. Salary for Owners
Eric ChenEric Chen
·· 8 min read

Dental Associate Pay: Percentage vs. Salary for Owners

How to choose between percentage and salary compensation for a dental associate — with the overhead math that shows which model protects your margins.

Practice Management
Dental Practice Lease Term: How Many Years Do You Need?
Eric ChenEric Chen
·· 8 min read

Dental Practice Lease Term: How Many Years Do You Need?

How many years should be left on a dental practice lease before you buy? Here's what lenders require, what clauses to check, and how to fix a short lease.

Buying GuideDue DiligenceFinancing
Is a Dental Practice's Active Patient Count Inflated?
Eric ChenEric Chen
·· 8 min read

Is a Dental Practice's Active Patient Count Inflated?

A buyer's framework for verifying whether a dental practice's reported active patient count is accurate before making an offer.

Buying GuideDue DiligenceValuation